Welcome to Our Head Office Team

Our HQ team exists to empower every member of staff across our organisation.

We provide expert guidance, training, tools and strategic support so that every colleague can thrive in their role and deliver exceptional experiences for the children we care for.

We champion high standards, continuous improvement, and a culture of learning — ensuring frontline teams have everything they need to succeed.

Astra – National Operations Director

Astra leads the national operations strategy, ensuring that systems, people and processes work seamlessly together to deliver consistent, high‑quality outcomes across all sites.

How Astra supports the business:

  • Oversees national operational performance and continuous improvement initiatives
  • Drives the implementation of efficient systems, policies and workflows
  • Ensures teams have the tools, structures and support needed to operate safely and effectively
  • Leads cross‑functional coordination to deliver consistent service standards nationwide
  • Champions operational excellence and a culture of accountability and innovation

Rebecca – National Education, Learning & Development Manager

Rebecca leads the national strategy for learning and talent development, ensuring that every employee can access high‑quality, meaningful opportunities to grow.

How Rebecca supports the business:

  • Designs and delivers organisation‑wide L&D programmes
  • Oversees professional development pathways and leadership training
  • Ensures staff have access to digital learning tools, resources and coaching
  • Champions a culture of continuous professional development

Marie – HR Business Partner

Marie partners with leaders and teams across the organisation to build a positive, people‑focused culture where employees feel supported, valued and empowered to thrive.

How Marie supports the business:

  • Provides strategic HR guidance to managers and teams
  • Leads on employee relations, supporting fair, consistent and compassionate outcomes
  • Drives talent, retention and workforce planning initiatives
  • Ensures staff have access to effective HR policies, processes and wellbeing support
  • Champions a culture of inclusion, engagement and continuous improvement

Katherine – Area Manager (South) & Sadie – Area Manager (North)

Katherine and Sadie lead operational excellence across their regions, ensuring that teams are supported, performance is strong and services are delivered consistently to the highest standard nationwide.

How Katherine & Sadie support the business:

  • Provide day‑to‑day leadership and coaching to site teams across the North and South
  • Oversee operational performance, compliance and quality across their areas
  • Drive continuous improvement, identifying and implementing best practice
  • Ensure teams have the guidance, resources and support needed to operate effectively
  • Foster a positive, high‑performing culture focused on service, safety and accountability